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3-star hotel Check-in 16:00 · Check-out 11:00

Best Western Plus Mirage Hotel & Resort

Featuring free Wi-Fi, breakfast, and an indoor water park, Best Western Plus Mirage Hotel & Resort in High Level, AB offers comfort near Mackenzie Crossroads Museum.

9616 AB-58, High Level, AB T0H 1Z0, Canada View on map
8.4/10
Very Good Based on 630 recent guest reviews
Free Wi-Fi Free breakfast Free parking Accessible Indoor pool
What recent guests emphasize

Insights from recent stays at Best Western Plus Mirage Hotel & Resort

Guests recognize welcoming service and comfortable accommodations, complemented by ample amenities. While some note minor room maintenance issues and occasional noise, the overall experience is positive for those seeking convenience and a warm atmosphere.

Guests often praise

  • Friendly, attentive, and helpful staff praised by multiple guests, with special recognition for individual team members providing exceptional service.
  • A complimentary hot breakfast with a variety of options is consistently highlighted as a valued perk.
  • Clean, spacious, and comfortable rooms that meet expectations for a casual hotel stay.
  • Amenities such as the indoor pool, hot tub, fitness center, and onsite restaurant add good value.
  • Convenient free parking and accessible location near High Level Airport and local attractions.

Worth knowing

  • Some rooms show signs of wear and minor maintenance issues, such as door lock problems and slightly dated decor.
  • Noise from children enjoying the pool area can be noticeable at times, which may affect light sleepers.
  • Check-in time is preferred after 4 PM, which may require planning for early arrivals.
  • No airport shuttle service is available, despite proximity to the airport.
  • Some guests appreciate blackout blinds that help with long daylight hours in summer.

Best for

  • Leisure travelers and families seeking kid-friendly facilities like the indoor water park and pool.
  • Business travelers needing a straightforward, comfortable stay with business center access and free Wi-Fi.
  • Guests looking for convenient access to High Level Airport and nearby local attractions.
  • Visitors valuing good breakfast options and attentive customer service.
  • Those traveling with pets, as pet-friendly accommodations are offered.
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About this property

Welcome to Best Western Plus Mirage Hotel & Resort

Located just off Mackenzie Highway in High Level, Alberta, Best Western Plus Mirage Hotel & Resort offers straightforward accommodations with convenient access to local attractions such as the Mackenzie Crossroads Museum & Visitors Centre and High Level Airport. The property appeals to visitors looking for a comfortable stay within easy reach of the town's amenities and transportation options.

This casual hotel provides a range of facilities designed to meet diverse guest needs, including free Wi-Fi, complimentary breakfast, free parking, and an indoor pool with a hot tub. Additional amenities such as a fitness center, business center, pet-friendly policies, and on-site dining further enhance the experience. Some rooms feature kitchens, catering to longer stays or guests who prefer self-catering options.

Guest feedback highlights the attentive and friendly staff as a strong point, with several reviews praising personalized service and clean, comfortable rooms. While some accommodations may feel slightly dated, visitors appreciate the reliable comfort and practical offerings, such as blackout blinds and prompt room service. The presence of families is noticeable, especially with the indoor water park, which may contribute to some noise during peak times.

Overall, the hotel suits business travelers, families, and those passing through High Level seeking an accessible and well-equipped lodging option. Nearby hotels provide alternatives, but the combination of amenities, location, and positive guest interactions make this property a solid choice for a stay in the area.

Summary compiled by GoHotelly editors from verified guest reviews, partner descriptions and editorial notes.
Facilities & essentials

What's on-site and what you should know before you arrive

The short version: what's available day-to-day, and the key practical details most travelers search for.

Most popular facilities

Free Wi-Fi
Free breakfast
Free parking
Accessible
Indoor pool
Air-conditioned
Business center
Pet-friendly
Room service
Kid-friendly
Restaurant
Kitchens in some rooms
Hot tub
Fitness center
Bar
Smoke-free

Not available at this property

Airport shuttle
Verified guest reviews

What recent guests are actually saying

Reviews from travelers who stayed here in the last 12 months, grouped to help you spot the pattern quickly.

CI
Coralee Ingram-Coghill Mar 28, 2026
10

We have stayed here for the last three years during the Northern Bear Basketball tournament. Each time has been great! Nice rooms, good service, outstanding breakfast! Comfortable and worth the drive. Can't wait to come again.

JP
Jake Provinskie Mar 14, 2026
10

Me and my friend stayed here on our way to yeg coming from nwt and it was amazing the hot tub was so relaxing probably cause there was no kids playing this time and their restaurant even better we got served by a little lady she was so kind she asked for any allergy’s and I do with onions, I’ve never gotten asked for something like that I usually have to send my food back at other places, and they have free HOT breakfast not much places do that now also there was an amazing lady for breakfast she made my day honestly, so kind and sweet I loved her shout out to all the best western employees especially Harlyn and hanni I 100% recommend this place

EI
E Ike Mar 13, 2026
10

I have stayed at various Best Western Hotels but this is by far the best experience that I had. This is solely due to the excellent staff working at the hotel. Special shout-out to Divine for the kind, friendly, thoughtful service. Her service was above and beyond and done with a such big smile. She definitely embodies the spirit of the kind of high standards expected from this hotel chain. You are awesome!!! Thank you also to Komal at the front desk for your understanding and service. I would definitely recommend this hotel and personally hope to be back again.

KT
Karman Tittemore Mar 05, 2026
10

I've been meaning to write this review, though it is about 4 months late. I stayed in June for just one night for work, and it happened to be on my birthday. The front staff upgraded my room (and declared it was "due to my birthday") and I ended up with a lovely one bedroom suite on the second floor - a lovely gesture that I really appreciated! My room was a little bit dated but honestly, I didn't mind. The room was still comfortable and I wasn't expecting a five-star, completely renovated hotel room. It had everything I needed for my stay and I was able to wind down after a long day of driving. I ordered room service and it came promptly. Breakfast was included, which is rare these days, and the selection was great! I always appreciate being able to have a hot breakfast before starting my day. I hadn't been to High Level before so I wasn't sure what to expect, but I really enjoyed my stay in this hotel. The front and restaurant staff were great, and the place was clean. Black out blinds for the longest days of the year were a must, and the ones this hotel used were perfect. Overall, happy with my stay and no complaints!

DA
Dane Alexandre Feb 21, 2026
10

I had a great stay at the Best Western Plus in High Level, Alberta. The staff were all very welcoming and made the experience really comfortable. A special shoutout to Brinkley, Vaibhav, and Teresa — Teresa was especially kind and cheerful in the morning, which made my day start off right. Really appreciated the warm hospitality from everyone. Highly recommend staying here!

PMK
Poonam Mittra Kamal Feb 16, 2026
10

If you are travelling to High Level check out the Best Western Hotel. You won’t be disappointed. They have all the amenities you need - a pool (yes with a hot tub!), a fitness centre, and a business centre. Plus the food at the restaurant was so good! I ordered the Thai Soup and it was so good…. And there was so much that I had enough for a small lunch portion the next day! But most importantly the staff are fantastic. They are friendly and helpful and make your stay enjoyable. Highly recommend!

M&L
Mark & Linda Jan 01, 2026
10

This location has a great free breakfast and also offers a to go option. Check in was easy although they prefer you not arrive before 1600. Room was clean and well equipped after a long day on the road = exactly what we needed. It was a little noisy with kids excited about the pool...but that is kids for you. Lots of free parking. Small gym.

AP
Alex Paikada Dec 30, 2025
8.0

The stay was very good! Rooms were clean and spacious. The beds and washrooms were clean. I had a room downstairs with multiple entries to the room. The lock for the door facing the parking lot didn’t work. Other than that no issues.

Location & neighborhood

Where you'll find Best Western Plus Mirage Hotel & Resort

High Level, Alberta, Canada

Off Mackenzie Highway, this straightforward hotel is 1.5 km from the Mackenzie Crossroads Museum and Visitors Centre, and 1.9 km from High Level Airport.

  • High Level Airport 11 min Car
Things to do nearby

Worth the walk or a quick ride

Curated spots travelers usually pair with a stay in Alberta. Distances are rough real-world times, not straight-line.

Mackenzie Crossroads Museum & Visitors Centre 47 reviews

Mackenzie Crossroads Museum & Visitors Centre

10803 96 St, High Level, AB T0H 1Z0, Canada

4.4 · Museum
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